One’s notion of a enterprise is barely nearly as good because the picture introduced by the enterprise itself, the promotional materials their prospects and prospects see on web sites, print promoting, indicators, autos, brochures, even enterprise playing cards. But, all too usually, what they present the general public are dumb errors.A financial institution closed a department workplace two years in the past, but that previous handle continues to be printed in commercials – dumb! How can their prospects be assured their cash is protected and know that their curiosity and charges are precisely reported on their accounts?A salesman has a brand new cellular phone quantity or electronic mail handle but continues to be giving out enterprise playing cards with the previous data – a dumb financial savings of some {dollars} that might lose a hefty fee when the consumer cannot attain the salesperson.A pc consultancy printed a brochure six years in the past and nonetheless makes use of it with none revisions. It’s sadly outdated since most of the applied sciences promoted have been changed within the market by newer, quicker merchandise – dumb! If any enterprise must be up-to-date with their promotional materials, it’s this one!A contract producer’s web site touts that they use the most recent know-how, and it was the most recent when the positioning was created again in 2013, however the photographs now present an outmoded facility; simply updating a number of photographs would make a a lot better impression – dumb!A catering firm printed a menu to present to prospects with two typographical errors and one misspelling, but they have not changed it – how can their prospects be assured that the chef can learn a recipe? Dumb!This week, take a number of moments to do a communications audit. Collect every thing that your organization reveals the general public. Is the data present? Is it error-free? Ought to something be up to date? Assign two or extra folks to proof-read (spelling errors, correct telephone, URL’s, addresses, names, and so forth.) on every communication gadget. [HINT – when proof-reading, read word-by-word backward, starting at the end of the documents, so the context is removed and only the words are read.]As soon as your communications are checked to see if all the data is present and revised, as wanted, make an entry in your calendar for an additional communications audit in six months to make sure that your purchasers and prospects don’t see your new dumb errors. Additionally, please do not ship me an electronic mail telling me that I’ve made a bunch of dumb errors… I am simply checking to be sure to’re studying!